Our Commitment

Vision
We use our collective knowledge and experience to help make the clients of TÜV SÜD América de México, S.A. de C.V. more competitive in world markets. We achieve this by teaming up with our clients to provide value-added services that help take quality from a simple concept to an inherent part of a business’s daily activities.

Mission
Choose certainty. Add value … The mission of TÜV SÜD América de México, S.A. de C.V. is to increase safety and add value to our clients’ operations. By providing independent, objective and professional services, TÜV SÜD América de México, S.A. de C.V. will become the driving force for the growth and safety of its clients, and will continue to be the leader in our area of services.

Values

Focus on the Client: Our clients and their needs are the principal objective of our activities. By teaming up with our clients, we are able to develop long-term relationships.

Quality and Integrity: Our commitment to quality builds trust and loyalty in our clients. TÜV provides its services ethically and within the applicable regulatory framework.

Performance and Continuous Improvement: Our organizational culture is focused on identifying opportunities for improvement and gives our employees freedom and authority coupled with responsibility.

Meritocracy and Value for our Shareholders: The achievement of targets is recognized and rewarded at all levels of our organization. At TÜV we meet our commitments, providing value to our shareholders and acknowledging our social responsibility.

Integrity: Acting professionally and ethically.

Honesty: Making a commitment to the absolute truth in everything we do.

Respect: Treating everyone, without exception, with courtesy and justice, giving them the benefit of the doubt.

Communication:Openly sharing any matter, thought or belief; openly accepting constructive criticism aimed at improvement.

Teamwork: Stimulating people and raising their awareness so that they participate in and commit to the objectives of TÜV SÜD América de México, S.A. de C.V., breaking down interdepartmental barriers.

Quality Policy:
Providing compliance evaluation, inspection and training services in order to achieve client satisfaction, meeting their needs and performing our services objectively, impartially and ethically based on ISO 17021:2011 standards and other regulations applicable to certification bodies; meeting the quality objectives of our organization, based on our commitment to continuous improvement in all our processes.